Advanced Apprentice (Adult Social Care Team)
The main purpose of role is to learn and develop the skills:
To provide a range of specialist and general administrative and/or data processing duties to support effective service delivery.
To administer processes and procedures using available equipment and ICT packages and maintain accurate electronic and paper based records to meet organisational standards and requirements.
Deal efficiently and courteously with queries, where required arrange and support meetings, and respond to requests for information to assist in ensuring that service performance levels are met.
Support the work of other administrative staff during periods of absence or unusually high volumes of work to maintain the efficient provision of administrative services.
The Business Administrator Apprenticeship is a two year programme incorporating real work experience and learning, to gain the knowledge and development of skills and behaviours to successfully complete the programme. This apprenticeship involves 12 – 18 months on the job development, followed by an end point assessment consisting of a knowledge test, a presentation on the project completed; and a discussion on the portfolio of learning and development produced during the apprenticeship. A grading of either Pass or Distinction is achievable.
A Medway Council Apprenticeship will give you the opportunity to earn a salary and gain a qualification whilst gathering invaluable workplace skills and experience.
An opportunity has arisen for a motivated and enthusiastic Support Services Assistant Apprentice to join the Administration team within the Adult Social Care Service. This is a great chance to gain a Business Administration Level 3 Qualification whilst working for the Adult Social care team that provide social care to the community.
As part of this role you can expect to undertake the following tasks:
- Data inputting
- Updating of systems
- Email inbox monitoring
- Maintenance of database
- Room bookings
- Using the council finance systems
- Responding to simple queries via telephone or email
Ideally you will have good communication and interpersonal skills, combined with competent IT skills, accurate data entry along with a good attention to detail. However we are happy to support you to reach those goals if you are highly motivated and have the desire to learn and succeed.
If this sounds like the role for you, then we would encourage you to apply today.
Applicants must be able to demonstrate all essential requirements as listed in the job profile.
As an Apprentice with Medway Council, you will be a valued member of our Apprenticeship Academy. We will encourage and support you to realise your potential. You will have the opportunity to learn from colleagues who are experts in their field and gain insights that can only come from real world experience
We will support you every step of the way for you to succeed in your apprenticeship and help you to become the best version of yourself.
An openness to review and reflect on your performance and progress is important as well as the willingness to accept feedback that will help you to develop and grow in this role.
Medway Council’s Apprenticeship Academy extends to all our Apprentices a guarantee that their apprenticeship qualifications will be regularly monitored and quality assured with the respective training providers.
In return we offer you:
- 23 days paid annual leave
- Generous local government pension
- Access to wider training and development qualifications
- Flexible working scheme
- Free NUS Apprentice Extra Card- student discounts at 100’s of retailers
- Student rates for Medway Council Leisure Centres
- Student rates for Medway Council Libraries plus free e-books
- Discounted Arriva bus travel
If you would like to have an informal discussion with the recruiting manager please call Angela Maduabuchi on 01634 338660.
Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.
Please visit http://www.mindfulemployer.net/ for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.
We reserve the right to close this vacancy at any time prior to the closing date.
How to apply
Please be advised that we only accept online applications submitted through JobsGoPublic ATS
If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.
All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.