Admin Support Officer (Children's Services)

Employer: Medway Council
Salary: Range 2 (£16,824 - £20,322)
Location: Chatham, Kent
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours.
DBS Check: No
Closing Date: 19/08/2020 at 23:55 PM
Reference: CSC027RJ

We are looking for 3 full time permanent administrative support officers to provide complete and comprehensive administration and meeting support in several of our teams across Children’s Social Care including the 16+ Leaving Care team, finance and Children in Care teams. You will be based at either the Elaine Centre, Strood or Broadside, Chatham Maritime.

Duties will include arranging and minuting complex panels and meetings as required to ensure an accurate record of the meeting is produced within the required timescales

To provide a competent and effective finance support service, including cashiering, debt collection, processing certain payroll activities, income and cash reconciliation, invoice processing and issuing of travel warrants where appropriate.

You will administer processes and procedures using available equipment and ICT packages to meet organisational standards and requirements.

You will deal efficiently, politely & courteously with telephone queries and other requests for information in order to ensure that service performance levels are met, working closely at times with the social work teams.

You will be required to support the work of other administrative support staff during periods of absence or high volumes of work to maintain the efficient provision of administrative services across Children's Social Care.

A knowledge of Children’s Social Care desirable but not essential.

If you wish to have an informal conversation about the role, please call Tina Herberts on 01634 335602 or email

In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers

Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

We provide all local Government services for a quarter of a million people, looking after educationenvironmentsocial carehousingplanningbusiness and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.


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