Private Rented Sector Officer

Employer: Medway Council
Salary: Range 3 (£20,001 to £25,775)
Location: Kingsley House, 37-39 Balmoral Road, Gillingham, Kent
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: No
Closing Date: 16/02/2020 at 23:55 PM
Reference: RCET200AH

We have an exciting opportunity that has become available within Housing Services as a Private Rented Sector Officer and we are looking for an enthusiastic, motivated person with a passion for helping people and a strong background in housing services.

The post holder will be responsible for liaising with housing providers to rehouse homeless households into the private sector. This is a varied role which will involve attending sign ups with customers, assisting them to complete Housing Benefit applications and completing exit inspections on properties vacated by households using the Private Rented Sector Scheme.

The post holder is also responsible for the processing of payments for the service and the maintenance of financial records. The service is fast paced and varied and if you are looking for an interesting, rewarding role in a high profile area then this post is for you.  

Essential qualifications/experience-

You will need to hold a valid UK driving licence and have access to a car for work. Excellent ICT skills and ability to use bespoke computer systems and a good level of general education.  A financial background including processing of payments and maintenance of financial records.  You will also need to have experience of working with landlords providing advice and information and resolving tenancy disputes.

Desirable qualifications/experience –

Experiencing in using bespoke systems for the purposes of financial and housing management. Background in dealing with homeless households to assist them to find accommodation in the private sector.  Experience of signing customers up for private rented properties and completing property inspections 

In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers
  • The Government has introduced new ways of supporting parents with childcare costs. Further details are available here: - 

Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London. 

We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in. 

If you would like to have an informal discussion with the recruiting manager please call Tracy Partridge on 01634 333514.

Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile

Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to race, religion, gender, sexual orientation, national origin, disability or age

For further information please refer to the Medway information pack available as a download or to view online

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. 

Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. 

We reserve the right to close this vacancy at any time prior to the closing date. 

How to apply

Please be advised that we only accept online applications submitted through JobsGoPublic ATS

If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.

All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.

Further information on this vacancy