Support worker - Childrens residential

Employer: Medway Council
Salary: Range 3 (£22,355 - £27,874) plus enhancements and sleep in payments
Location: Eden House, Upnor, Rochester
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per week.
DBS Check: Enhanced
Closing Date: 22/11/2023 at 23:59
Reference: CSC23/249/EG

Children Matter in Medway - that was the feedback following the Inspection by Ofsted of Medway's Children's Services, who were recently rated 'GOOD'.


Medway Council has recognised the need to build upon the current in-house services and develop its own residential children's home and workforce providing a stable, caring environment where children feel safe, secure, valued, and supported.


This is an exciting opportunity to work in a new children's home, that Medway Council is opening in early 2024.   The property is set in a beautiful location in Upnor, offering the perfect setting for the home.


We have recruited a strength-based management team and are looking to the next phase of recruitment. 


Our priority is to recruit a team of support workers, with the right values, behaviours and attitudes that match that of the management team and the wider workforce that is Medway Council. It is not essential to have direct experience of working in a children's home, but experience of working with children and young people would be beneficial.


The role is challenging and rewarding, and you will need to be resilient and empathetic as well as being a positive role model.


No two days are the same, the work is varied, and the children are individuals with individual needs but as a general rule you will, enjoy taking part in a wide variety of activities, encouraging of hobbies and interests, supportive of positive behaviour, show a keen interest in the children's education, promote healthy lifestyle and wellbeing, be a good listener and provide appropriate advice and guidance and encourage the development of life skills in preparation for adulthood and much more!


The working environment is exceptional, with excellent facilities including a large garden with vegetable plots and a small orchard; there is ample car parking for staff and visitors. The interior has been renovated to a high standard and provides space for children to engage in a variety of activities.

This is a fantastic opportunity to join Medway Council and all that working for a local authority has to offer. If you believe you have skills and are willing to learn and develop as a practitioner and are ready for a new challenge, we would like to hear from you.

About you

  • Educated to GCSE standard.
  • NVQ 3 – Level 3 Diploma (QCF) qualified in Children and Young People’s workforce (or equivalent) is desired but not essential, a willingness to work toward this qualification is essential.
  • Have experience of working with children and young people
  • Ability to develop an understanding of trauma informed care.
  • You will hold a full driving licence.

In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Travel plan discounts
  • Access to CAREFIRST advice and counselling service
  • Employee discount scheme for national and local retailers
  • The Government has introduced new ways of supporting parents with childcare costs. Further details are available here


Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including Upnor and the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

Working at Medway Council means that you get to be part of a workforce, working alongside talented, professional colleagues to drive forward change to transform the lives of children.


To Apply

Please complete an online application.

If you would like to email: Jess Hammell or Danielle Diplock, leaving a contact number, one or other will call you for an informal chat.  

Shortlisted candidates will be invited to interview in person.

We reserve the right to close this vacancy at any time prior to the closing date.

This post is subject to an enhanced Children’s DBS check.

For more information on our roles within Children’s Services please visit

Important Information

Please note that all recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in hard copy format, please contact the Children's Services Recruitment Team on 01634 332211 or email

Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.


Please note, the post holder will be working on a rota basis including daytime, evenings, weekend, and bank holidays. 


How to apply

Please be advised that we only accept online applications submitted through JobsGoPublic ATS


If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.


All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.

Further information on this vacancy

This vacancy is now closed