Registration Officer

Employer: Regeneration, Culture and Environment (FLS)
Salary: Range 3 (£20,855 - £26,874) per annum
Location: Fixed - Permanently office based at Medway Register Office
Contract: Permanent
Working Pattern: Full Time
Hours: 37 hours per day.
DBS Check: Yes
Closing Date: 07/08/2022 at 23:55
Reference: REC1992RS

We are currently recruiting for a Registration Officer to help provide a first class level of service to our customers in all aspects of registration work.  

You will need to be able to work under the scrutiny of the public and deal confidently, calmly, tactfully, sympathetically and effectively with stressful and emotional situations.

The main purpose of this full time role is to register births, deaths and marriages. Around these duties you will be expected to also undertake the administration work pertaining to these areas, collecting and accounting fees, collection of various statistics.

Registration matters are recorded using bespoke software and with the majority of administration being through Microsoft Office, particularly Excel. There is a prerequisite for excellent keyboard skills, together with an eye for detail and ability to follow rules and procedures, whilst undertaking duties to the highest professional standards.

Sensitivity, neatness and accuracy are vital elements to all aspects of registration work and involves much one-to-one customer interaction.

Up-to-date Birth and Death registration experience is desirable.

In return we offer you:

  • Generous annual leave entitlement
  • Generous local government pension scheme package
  • Access to wider training and development qualifications
  • Flexible working scheme
  • Travel plan discounts
  • Car Benefit Scheme from Tusker
  • Access to CAREFIRST advice & counselling service
  • Employee discount scheme for national and local retailers

Our organisation:

Medway is a unitary authority in the South East of England, made up of the towns of Strood, Rochester, Chatham, Gillingham and Rainham and more rural areas, including the Hoo Peninsula.

Situated in Kent in the South-East of England, the area has plenty of green spaces, excellent facilities and easy access to the national motorway and rail networks, facilitating superb transport links to London.

We provide all local Government services for a quarter of a million people, looking after education, environment, social care, housing, planning, business and much more - everything from frontline services such as rubbish collection and events like the Dickens Festival to work that goes on behind the scenes to ensure services in Medway run smoothly and cost effectively.

Working at Medway Council means that you get to be part of this journey working alongside talented, professional colleagues to drive forward change to transform the lives of our residents and the communities they live in.

If you would like to have an informal discussion with the recruiting manager please call Sara Beard on 01634 338911  

Interviews are likely to be held virtually via Microsoft Teams.  Full details on how this will work will be sent to you, if your application is successfully shortlisted.    

Important Information-

Applicants must be able to demonstrate all essential requirements as listed in the job profile


Equal Opportunities Commitment Statement

Medway Council is committed to creating an inclusive work environment with a diverse workforce. All appropriately qualified candidates will receive consideration for employment without regard to gender, race, colour, ethnic or national origin, disability, marital status, family commitments, sexual orientation, age, HIV status, religious or political beliefs, social class or trade union activity or irrelevant spent conviction.

For further information please refer to the Medway information pack available as a download or to view online

Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.  All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email.

Please visit for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support.

We reserve the right to close this vacancy at any time prior to the closing date.

How to apply

Please be advised that we only accept online applications submitted through JobsGoPublic ATS


If you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted.


All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email, if you require documentation/correspondence in different format such as braille or large print, please contact the Resourcing Team on 01634 332878.

Further information on this vacancy

This vacancy is now closed